FAQs

• 1. Where can I pick up my vehicle?
  Hertz has over 200 locations in Italy where you can pick up your vehicle. See www.hertz.it for details.
• 2. Can I change the car if I don't like it?
  Yes - We will always try and accommodate personal preferences so please contact your rental location if you require a vehicle change.
• 3. How long do I have to tie myself in for?
  The minimum rental period with us is only 28 days which gives you great flexibility.
• 4. How can I pay for my rentals?
  You are able to pay with any accepted non prepaid credit card. Companies can apply for a Company Business account.
• 5. How long does it take for you to provide me with a vehicle?
  The majority of vehicles are available within 24 hours.
• 6. Am I able to add an additional driver to my rental?
  Yes that’s possible at no extra charge.
• 7. Can I choose the car that I want?
  We accept bookings for a car group, not for a specific model. We will always aim to accommodate preferences where possible.
• 8. Are there any mileage restrictions?
  The standard included limit is from 1500 kms per 28 days although we are always willing to discuss requirements outside of this.