T&C

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OUR TERMS AND CONDITIONS

Your Dream Collection rental is provided by Prime S.r.L., via Flaminia Vecchia 514, 00100 Rome (Italy). Prime S.r.L. trades under the name “Dream Collection” using these RentalTerms & Conditions in Italy.

The terms "Dream Collection", “Primerent”, "us" or "we" refer to “Prime S.r.L..

The terms “driver”, “you” and “customer” refer to the car hirer.

  • GENERAL INFORMATIONS 

    All rental prices and charges shown include VAT.

    Delivery, collection and daily fee are not included in your quotation unless stated otherwise.

    Minimum rental period is 24 hours (Monday - Thursday).

    Drivers must be minimum 25.

    Drivers must hold a current valid driving license (for extra EU citizens an international driving permit (IDP) might be requested) and held it for at least two years.

    All hires are subject to the excess tariff shown. No excess waiver is offered.

    Dream Collection reserves the right to refuse hire without reason.

  • RENTAL PERIOD 

    Rates apply per day (24 hours).

    If the vehicle is returned more with more than a two hours delay, the price of an extra day rental will be charged.

    Minimum hire periods may apply to Weekends and Bank/Public holidays and to some locations.

  • BOOKING & PAYMENT 

    Payment is accepted only by credit card (prepaid cards are not accepted). One or two credit cards may be required according to the make/model of the rented car.

    A booking fee of 20% of the total hire cost will be taken if the rental is booked more than 30 days in advance.

    A booking fee of 50% of the total hire cost will be taken if the rental is booked more than 15 days in advance, but less than 30 days before the pick-up date.

    A booking fee of 100% of the total hire cost will be taken if the rental is booked less than 15 days in advance.

    The balance payment will be due 15 days prior to pick-up date. For all bookings made within the 15 days period the total hire fee will be required when booking.

    A non-debited deposit is taken on your credit or debit card to guarantee the payment of the deductible by your bank in case of an incident.

  • DRIVING LICENCE 

    A valid driving licence held for at least two years must be produced at the time of the rental.

    An International Driving Permit (IDP) is required when the driving licence is not written in Roman/Latin script.

    Endorsed licences may be accepted at the discretion of Dream Collection. Please check at the time of the booking.

    An additional proof of identity such as a passport and proof of address is required at the time of the rental.

  • ADDITIONAL DRIVERS 

    Two drivers are permitted for free.

    Drivers licence details for additional drivers must be provided at the time of booking and anyway prior to hire.

  • CANCELLATIONS 

    Any cancellation will be charged as follows:

    1) More than 30 days before the pick-up date: Charged 20% of booking amount.

    2) From 30 to 3 days before the pick-up date : Charged 50% of booking amount.

    3) From 2 days or less before the pick-up date: Charged 100% of booking amount.

    See more at: https://www.hertz.co.it/p/collection/dream

  • VEHICLE RETURNS, DELIVERY AND COLLECTION 

    The customer is responsible for ensuring the vehicle is returned to the agreed location or meeting point unless prior collection has been arranged.

    If Dream Collection has agreed for the vehicle to be returned outside of office hours, the customer will remain responsible for the vehicle and its conditions until it is re-inspected by a member of our staff.

    If Dream Collection has agreed the vehicle may be returned to another location, it is the customer's responsibility to inform Dream Collection that the vehicle is ready for collection and to park the car safely and legally until the vehicle is collected.

    The driver will remain responsible for the vehicle and its conditions until it is re-inspected by a member of our staff.

    Dream Collection cars are available all over Italy, islands included. If the car needs to be delivered or collected, the customer may be requested to pay an extra fee at the time of booking. The fee amount is a standard one and does not vary according to driven kilometres.

  • INSURANCE 

    The rental quote includes a Comprehensive insurance cover although an excess does apply.

    The amount of excess depends on which car you have rented and is shown at the moment of booking.

    The excess ranges from 2.500,00 € to 60.000,00 €.

    Dream Collection and Prime S.r.L. reserve the right to refuse the application of any excess without reason.

    As the hirer you agree with the following statements:

    1) You are in a physical condition so as to be reasonably considered capable of driving a performance car safely.

    2) You haven’t been disqualified from driving within the last 5 years.

    3) You haven’t been involved in more than one car accident in the past 5 years (if so, written authorisation must be given to Dream Collection).

    4) You will not be engaged in any of the following: Couriering, Rallies, Trails, Track events, Private roadway, Racing, Speed testing.

    Drivers who do not qualifying under the above may be permitted to rent a Dream Collection car subject to additional terms and conditions to be agreed prior to the pick-up date.

    In this case, if the driver is accepted, they will be allowed to drive the vehicle only with the written consent of Dream Collection and that of our insurance company.

  • DAMAGES , ACCIDENT AND THEFT 

    Rates include comprehensive insurance cover for the authorised driver(s) only.

    The security excess will be deemed a total loss if the driver/hirer causes an accident whereby a claim is made against the Dream Collection policy.

    If the customer is involved in an accident, the security deposit will be frozen until it is confirmed that no insurance claim will arise against Dream Collection or the hirer (non- fault).

    If the car is damaged during the rental period, the customer agrees to pay for all damages and repair costs. The costs will be estimated by an approved repairer only.

    Any damages to the car including excessive tyres and clutch wear found upon return inspection will be deducted from the security deposit held by Dream Collection.

    In the event of damage you have caused, you agree to pay the daily tariff rate for each day that the vehicle is off the road for repair.

    All accidents must be reported within 24 hours and an accident report form completed.

    Failure to do this may result in the insurance becoming invalid.

    If the car is stolen or deemed missing during the rental, the security excess deposit will be deemed a total loss.

  • PARKING, TRAFFIC AND OTHER OFFENCES 

    All fines and penalty notices will be forwarded to the customer. An admin fee of 30,00 € will apply.

    The driver is responsible for any fines and court costs for parking, traffic or other offences (including any costs which arisen if the vehicle is clamped or towed).

    If the fines are not paid, a 30,00 € administration charge per offence will apply.

    If the vehicle is impounded, the customer will be liable at the advertised daily tariff rate until vehicle is released.

  • MILEAGE 

    There is a free daily kilometre allowance for each vehicle, varying from 150 km to 200 km per day depending to the rented car.

    Any additional kilometre travelled will be charged at the excess rate as shown in the tariff section.

    Any unused pre-paid kilometres are non-refundable.

  • FUEL 

    Fuel is not included in the rental price.

    The driver is responsible for ensuring the correct type of fuel is used.

    If the wrong fuel is used the driver is liable for all costs including recovery and repair.

    All vehicles leave our locations with a full tank of fuel.

    Provided the vehicle is returned with a full tank of fuel, no refuelling charge is payable.

    If the tank is not full when returning the car, we will refuel the vehicle on the driver’s behalf.

    In this case, the price - fixed to refuel is 3,25 €/litre including of VAT, plus 35,00 € of admin fee.

  • DRIVING ABROAD 

    Cars cannot be taken abroad without written authorisation or prior approval from us.

  • ADDITIONAL PRODUCTS 

    Dream Collection can provide additional products (such as child and baby seats, ski racks and winter tyres/snow chains) for free on request.

    Fitting is the responsibility of the customer.